{"id":73159,"date":"2018-11-14T14:59:02","date_gmt":"2018-11-14T14:59:02","guid":{"rendered":"https:\/\/mismotorsport.com\/?page_id=73159"},"modified":"2026-01-20T09:33:22","modified_gmt":"2026-01-20T09:33:22","slug":"procedura-reklamacyjna","status":"publish","type":"page","link":"https:\/\/mismotorsport.com\/pl\/complaints-procedure\/","title":{"rendered":"Procedura rozpatrywania skarg"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row vc_custom_1542204390237 row-container\" style=\"padding-top: 30px ;\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><\/p>\n<h3>Procedura rozpatrywania skarg<\/h3>\n<p>\n<\/div><div class=\"clear\"><\/div><\/div><div class=\"divider-wrapper\"  >\n    <hr class=\"unseparator border-accent-color separator-no-padding\"  style=\"width: 8%;border-top-width: 70%;\" \/>\n<\/div>\n<div class=\"uncode_text_column\" ><p><span style=\"font-weight: 400;\">Skargi skierowane przeciwko nam traktujemy bardzo powa\u017cnie i stosujemy procedur\u0119 zapewniaj\u0105c\u0105, \u017ce s\u0105 one rozpatrywane sprawnie i sprawiedliwie.<\/span><\/p>\n<p>W przypadku ewentualnego sporu lub reklamacji, kt\u00f3re mo\u017cesz mie\u0107 wobec nas, powiniene\u015b w pierwszej kolejno\u015bci skontaktowa\u0107 si\u0119 z nami, aby umo\u017cliwi\u0107 nam rozstrzygni\u0119cie lub udzielenie odpowiedzi na Tw\u00f3j sp\u00f3r lub reklamacj\u0119. Powiniene\u015b skontaktowa\u0107 si\u0119 ze swoim zwyk\u0142ym przedstawicielem MIS Motorsport lub skierowa\u0107 spraw\u0119 do <span style=\"font-weight: 400;\">MIS Motorsport, Unit 1b, Station Court, Station Road, Guiseley, Leeds LS20 8EY<\/span> lub <a href=\"mailto:complaints@mismotorsport.com\" target=\"_blank\" rel=\"noopener noreferrer\">complaints@mismotorsport.com<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-1\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><span style=\"font-weight: 400;\">Je\u015bli jeste\u015b konsumentem (osob\u0105 fizyczn\u0105 dzia\u0142aj\u0105c\u0105 poza zakresem swojej dzia\u0142alno\u015bci gospodarczej lub zawodowej) lub mikroprzedsi\u0119biorstwem (przedsi\u0119biorstwem o obrocie mniejszym ni\u017c 3 miliony euro i zatrudniaj\u0105cym mniej ni\u017c 10 pracownik\u00f3w), przys\u0142uguje Ci prawo do skierowania sporu \/ skargi do Rzecznika Finansowego (Financial Ombudsman Service \u2013 FOS), je\u015bli nie jeste\u015b zadowolony ze sposobu rozpatrzenia Twojej skargi lub z jej wyniku. Informacje na temat FOS mo\u017cna znale\u017a\u0107 na ich stronie internetowej. <a href=\"https:\/\/www.financial-ombudsman.org.uk\/\" target=\"_blank\" rel=\"noopener\">https:\/\/financial-ombudsman.org.uk<\/a><\/span>. B\u0119dziesz mie\u0107 maksymalnie 6 miesi\u0119cy na skierowanie skargi do FOS.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row vc_custom_1542207488413 row-container\" style=\"padding-bottom: 50px ;\" id=\"row-unique-2\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><span style=\"font-weight: 400;\">Je\u015bli Pa\u0144stwa polis\u0119 ubezpieczaj\u0105 syndykaty w Lloyd\u2019s, mog\u0105 Pa\u0144stwo skontaktowa\u0107 si\u0119 z Zespo\u0142em ds. Reklamacji w Lloyd\u2019s (Complaints Team at Lloyd\u2019s). Adres Zespo\u0142u ds. Reklamacji w Lloyd\u2019s to:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Reklamacje,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lloyd\u2019s,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fidentia House, Walter Burke Way<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Chatham Maritime, Chatham<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kent ME4 4RN<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tel: 020 7327 5693<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Faks: 020 7327 5225<\/span><\/p>\n<p><span style=\"font-weight: 400;\">E-mail: complaints@lloyds.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Strona internetowa: www.lloyds.com\/complaints<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Szczeg\u00f3\u0142y procedury rozpatrywania reklamacji Lloyd\u2019s okre\u015blono w ulotce \u201cTwoja reklamacja \u2013 jak mo\u017cemy pom\u00f3c\u201d, dost\u0119pnej na stronie www.lloyds.com\/complaints, a tak\u017ce pod wy\u017cej wymienionym adresem.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Je\u015bli po rozpatrzeniu reklamacji przez Lloyd\u2019s nadal b\u0119dziesz niezadowolony\/niezadowolona, mo\u017cesz mie\u0107 prawo do skierowania swojej sprawy do Rzecznika Finansowego (Financial Ombudsman Service \u2013 FOS). Dane kontaktowe FOS to:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Financial Ombudsman Service, Exchange Tower, Londyn E14 9SR.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tel: 0800 0234 567).  E-mail: complaint.info@financial-ombudsman.org.uk<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Complaints Procedure We take complaints made against us very seriously and maintain a procedure to ensure that complaints are dealt [...]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-73159","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mismotorsport.com\/pl\/wp-json\/wp\/v2\/pages\/73159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mismotorsport.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mismotorsport.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mismotorsport.com\/pl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mismotorsport.com\/pl\/wp-json\/wp\/v2\/comments?post=73159"}],"version-history":[{"count":2,"href":"https:\/\/mismotorsport.com\/pl\/wp-json\/wp\/v2\/pages\/73159\/revisions"}],"predecessor-version":[{"id":75976,"href":"https:\/\/mismotorsport.com\/pl\/wp-json\/wp\/v2\/pages\/73159\/revisions\/75976"}],"wp:attachment":[{"href":"https:\/\/mismotorsport.com\/pl\/wp-json\/wp\/v2\/media?parent=73159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}