{"id":73159,"date":"2018-11-14T14:59:02","date_gmt":"2018-11-14T14:59:02","guid":{"rendered":"https:\/\/mismotorsport.com\/?page_id=73159"},"modified":"2026-01-20T09:33:22","modified_gmt":"2026-01-20T09:33:22","slug":"valitusmenettely","status":"publish","type":"page","link":"https:\/\/mismotorsport.com\/fi\/complaints-procedure\/","title":{"rendered":"Valitusmenettely"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row vc_custom_1542204390237 row-container\" style=\"padding-top: 30px ;\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><\/p>\n<h3>Valitusmenettely<\/h3>\n<p>\n<\/div><div class=\"clear\"><\/div><\/div><div class=\"divider-wrapper\"  >\n    <hr class=\"unseparator border-accent-color separator-no-padding\"  style=\"width: 8%;border-top-width: 70%;\" \/>\n<\/div>\n<div class=\"uncode_text_column\" ><p><span style=\"font-weight: 400;\">Otamme meit\u00e4 vastaan tehdyt valitukset eritt\u00e4in vakavasti ja meill\u00e4 on k\u00e4yt\u00f6ss\u00e4 menettelytapa, jolla varmistetaan, ett\u00e4 valitukset k\u00e4sitell\u00e4\u00e4n viipym\u00e4tt\u00e4 ja oikeudenmukaisesti.<\/span><\/p>\n<p>Jos haluat esitt\u00e4\u00e4 meit\u00e4 koskevan erimielisyyden tai valituksen, sinun tulee ensisijaisesti ottaa meihin yhteytt\u00e4, jotta voimme ratkaista asian tai vastata siihen. Ota yhteytt\u00e4 tavalliseen MIS Motorsport -yhteyshenkil\u00f6\u00f6si tai osoita asia <span style=\"font-weight: 400;\">MIS Motorsport, Unit 1b, Station Court, Station Road, Guiseley, Leeds LS20 8EY<\/span> tai <a href=\"mailto:complaints@mismotorsport.com\" target=\"_blank\" rel=\"noopener noreferrer\">complaints@mismotorsport.com<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-1\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><span style=\"font-weight: 400;\">Jos olet kuluttaja (luonnollinen henkil\u00f6, joka toimii elinkeino- tai ammattiharjoittamisensa ulkopuolella) tai mikroyritys (yritys, jonka liikevaihto on alle 3 miljoonaa euroa ja jolla on enemm\u00e4n kuin \/ v\u00e4hemm\u00e4n kuin [huom. \"less than 10\" = alle 10] 10 ty\u00f6ntekij\u00e4\u00e4), olet oikeutettu saattamaan riitasi \/ valituksesi Financial Ombudsman Servicen (FOS) ratkaistavaksi, jos et ole tyytyv\u00e4inen siihen, miten olemme k\u00e4sitelleet valituksesi, tai sen lopputulokseen. Tietoja FOS:sta l\u00f6ytyy heid\u00e4n verkkosivustoltaan. <a href=\"https:\/\/www.financial-ombudsman.org.uk\/\" target=\"_blank\" rel=\"noopener\">https:\/\/financial-ombudsman.org.uk<\/a><\/span>. Sinulla on enint\u00e4\u00e4n 6 kuukautta aikaa vied\u00e4 valituksesi FOS:n k\u00e4sittelyyn.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row vc_custom_1542207488413 row-container\" style=\"padding-bottom: 50px ;\" id=\"row-unique-2\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><span style=\"font-weight: 400;\">Jos vakuutuksesi my\u00f6nt\u00e4j\u00e4n\u00e4 toimivat Lloyd\u2019sin syndikaatit (Underwriters at Lloyd\u2019s), voit ottaa yhteytt\u00e4 Lloyd\u2019sin valitusosastoon (Complaints Team). Lloyd\u2019sin valitusosaston osoite on:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Valitukset,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lloyd\u2019s,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fidentia House, Walter BurkeWay<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Chatham Maritime, Chatham<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kent ME4 4RN<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Puh: 020 7327 5693<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Faksi: 020 7327 5225<\/span><\/p>\n<p><span style=\"font-weight: 400;\">S\u00e4hk\u00f6posti: complaints@lloyds.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Verkkosivusto: www.lloyds.com\/complaints<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tiedot Lloyd\u2019s-vakuutusyhti\u00f6n valitusmenettelyist\u00e4 on esitetty esitteess\u00e4 \u201cYour Complaint \u2013 How We Can Help\u201d, joka on saatavilla osoitteessa www.lloyds.com\/complaints sek\u00e4 yll\u00e4 mainitusta osoitteesta.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jos olet edelleen tyytym\u00e4t\u00f6n sen j\u00e4lkeen, kun Lloyd\u2019s on k\u00e4sitellyt valituksesi, sinulla saattaa olla oikeus vied\u00e4 valituksesi Financial Ombudsman Servicen (FOS) k\u00e4sitelt\u00e4v\u00e4ksi. FOS:n yhteystiedot ovat:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Financial Ombudsman Service, Exchange Tower, Lontoo E14 9SR.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Puh: 0800 0234 567. S\u00e4hk\u00f6posti: complaint.info@financial-ombudsman.org.uk<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Complaints Procedure We take complaints made against us very seriously and maintain a procedure to ensure that complaints are dealt [...]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-73159","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mismotorsport.com\/fi\/wp-json\/wp\/v2\/pages\/73159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mismotorsport.com\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mismotorsport.com\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mismotorsport.com\/fi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mismotorsport.com\/fi\/wp-json\/wp\/v2\/comments?post=73159"}],"version-history":[{"count":2,"href":"https:\/\/mismotorsport.com\/fi\/wp-json\/wp\/v2\/pages\/73159\/revisions"}],"predecessor-version":[{"id":75976,"href":"https:\/\/mismotorsport.com\/fi\/wp-json\/wp\/v2\/pages\/73159\/revisions\/75976"}],"wp:attachment":[{"href":"https:\/\/mismotorsport.com\/fi\/wp-json\/wp\/v2\/media?parent=73159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}